Shipping & Returns

Shipping Policy

We offer worldwide shipping and strive to deliver your order as quickly as possible.

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

SHIPPING OPTION	COST	ORDER VALUE
Standard Shipping (12–18 business days)	$4.99	Below $49
Standard Shipping (12–18 business days)	FREE	Over $49
Express Shipping (7–12 business days)	$9.99	Below $80
Express Shipping (7–12 business days)	FREE	Over $80
VIP Shipping (3–7 business days)	$35	Below $150
VIP Shipping (3–7 business days)	FREE	Over $150

Please note that shipping times are estimates and may vary due to customs delays or carrier issues beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your package through the carrier's website.

Returns Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Eligibility

Items must be returned within 30 days of delivery.
Items must be unused, in their original condition, and in original packaging.
Sale items and perishable goods are not eligible for return.

How to Return

To initiate a return, please contact us at support@mystore7.com with your order number and reason for return. We will provide you with return instructions.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.